Frequently Asked Questions

Discover everything you need to know about the Art of Fire and Writing.

What is the standard delivery time for my order?

Standard shipping typically takes 3 to 5 business days for domestic orders. For international shipments, please allow 7 to 10 business days depending on customs processing.

How do I care for my S.T. Dupont lighter?

To ensure longevity, we recommend using only genuine S.T. Dupont gas refills and flints. Regularly clean the exterior with a soft cloth to maintain its signature luster.

What is your return policy for luxury goods?

We offer a 14-day return period for all items in their original, unused condition with all security tags and packaging intact. Personalized or engraved items are final sale.

Does my S.T. Dupont product come with a warranty?

Yes, all S.T. Dupont writing instruments and lighters are covered by a 2-year international warranty against manufacturing defects from the date of purchase.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.

Can I track my shipment online?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery.